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Hope Cave Privacy Policy

Last updated: 01 September 2025

This Privacy Policy explains how GTT Group Ltd (the brand owner of Hope Cave and hopecave.com) collects, uses, and protects your personal data in accordance with UK GDPR.

1. Who We Are

Hope Cave and hopecave.com are brands owned by GTT Group Ltd, registered in the United Kingdom. For any privacy-related queries, contact us at: [email protected].

2. Data We Collect

We may collect the following types of personal data when you use our site or purchase a course:

  • Name and contact details (address, email, phone number).

  • Billing and payment details - we do not record your credit card details.

  • Information you provide when signing up to our email list, downloading free resources or completing surveys.

  • Technical information (cookies, IP address, browser type, device type).

3. How We Use Your Data

We use your personal data to:

  • Provide access to our courses and digital content.

  • Send you resources, newsletters, and updates (with your consent).

  • Respond to enquiries and customer support requests.

  • Process payments securely.

  • Improve our site and services.

4. Lawful Basis for Processing

We process your data based on:

  • Contract (to deliver the courses you purchase).

  • Consent (for email marketing, newsletters).

  • Legitimate interests (to improve services, maintain site security).

5. Sharing Your Data

We do not sell or rent your data. We may share it only with trusted third-party service providers (e.g. Kajabi, Stripe, PayPal, email platforms) who help us deliver our services or with lawful judicial authorities upon production of a court order.

6. International Transfers

As Kajabi and some of our service providers are based outside the UK, your data may be transferred internationally, automatically. We ensure such transfers comply with UK GDPR through appropriate safeguards.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates.

  • Request deletion of your data (“right to be forgotten”).

  • Withdraw consent at any time (e.g. unsubscribe from emails).

  • Data portability and restriction of processing.

To exercise these rights, email us at [email protected].

8. Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

9. Cookies

Our website uses cookies to improve user experience. You can manage or disable cookies in your browser settings.

10. Security

We take appropriate technical and organisational measures to protect your data.

11. Changes to This Policy

We may update this policy from time to time. Updates will be posted here, with the latest date shown at the top.